Fees Revenue

Outage this weekend: Saturday 27 April 2024 6 pm to Sunday 28 April 2024 8 am due to IMTS scheduled outages.

Access to all Student Management Package (SMP) systems may be impacted.

Overview

This application is used primarily by Student Administration Services Division, UOW Dubai and UOW College. Fees Team staff, Student Services staff and Finance staff use it to manage student fees. Staff can process payments, maintain charges, produce statements and payment advice, produce reports and carry out admin functions such as fee deferrals. 

There are three organisation-based versions (UOW, UOWC and UOWD). Users must ensure they have the right version installed and access set up accordingly. 

Manual

The Fees Revenue manual has instructions on how to access, use and generate reports, maintain student fees and maintain Fees Revenue setting such as printer configurations.

• Fees Revenue manual (.pdf)

Please note; the Fees Revenue manual is for the UOW Australia Fees Revenue version only.

Printing

Having trouble finding your printing from Fees Revenue?
Most payment receipts and end of day summaries will print to your default printer set up on your computer (i.e. the same place that your printing from your Outlook or browser goes).

Some print outs from Fees Revenue are hard coded to print to specific printers on main campus. If you can't find your document once printed, it's likely that it may have gone to a printer in another area.

See Appendix B in the Fees Revenue Manual for Printer setting configurations.

Access

If you require access to this system, we require that you complete an access request form.

• For staff with access to the UOW intranet, access request forms can be found on our intranet site.
• For staff without access to the UOW intranet, contact us via our ServiceNOW portal and we will assist you with your access requirements and provide you with appropriate access request forms.

Users should contact their IMTS/ITS Help Desks for application installations.

All staff accessing the student systems are reminded of their responsibility to comply with UOW’s Privacy Policy and IT Acceptable Use Policy.

You must not access, use, disclose, reproduce or deal with any confidential or personal information except where it relates to a legitimate business function which is specific to your role at UOW.

You must use your best endeavours to prevent unauthorised disclosure of any confidential or personal information to any person or body.

All UOW Data should be stored on UOW Approved devices or storage solutions in line with UOW's IT Acceptable Use Policy.