Personnel & Employment

Information for New Staff

Information for Academic Staff

Information for General Staff

Career Development & Training

Finance & Insurance

Financial Services - Procurement

OHS & EED Units

Governance & Policy

Marketing, Student Recruitment & Partnerships

Facilities & Services

Staff Networks & Unions

Supplier Feedback

Supplier Details
Company Name:
Company ABN:
Respondent Details
First Name:
Surname:
Company Address:

Business Units Your Organisation Does Business With

Accommodation Services
Administration
Buildings & Grounds
CEDIR
Faculty of Arts
Faculty of Commerce
Faculty of Creative Arts
Faculty of Education
Faculty of Engineering
Faculty of Health & Behavioural Science

Faculty of Informatics
Faculty of Law
Faculty of Science
Graduate School of Business
Innovation Campus
Research & Innovation Development
UniCentre
Wollongong University College
Wollyungah Indigenous Centre

Questions

The Supplier Feedback process is intended to gather information from Suppliers periodically (every 12 months) regarding their relationship and business dealings with UOW.  The information provided by suppliers will inform UOW processes with the aim of streamlining, resolving any conflict early and strengthening relationships.

Please rate your satisfaction for each of the following on a scale of 1 – 5, with 1 being not satisfied at all and 5 being the highest level of satisfaction.

1.  Purchase/order processes (how you receive orders from UOW)

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

2. Payment processing (timeliness and correctness of payments received from UOW)

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

3.  Faculty staff and those placing orders

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

4.  Key decision makers

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

5.  Problem resolution (response times and successful resolution)

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

6.  Please rate the level of ethical practice and support received from UOW

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

7.  Please rate your overall satisfaction with the current relationship between your organisation and the University of Wollongong

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

8. Please describe the area of support provided by your organisation (see note below)

If your organisation supports UOW activities, e.g. scholarships, projects, events, prizes, research etcetera, please respond to the following, on a scale of 1 – 5, as above

9.  Level of involvement in the area of support

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

10.  Level of acknowledgement for support provided

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

11.  Communication and information about the support outcomes or impact

Dissatisfied 1 2 3 4 5
Completely Satisfied
Comments

University of Wollongong is interested in hearing any additional comments you may have about process improvements, opportunities to work together more effectively or strategically or any positive feedback



Last reviewed: 11 September, 2007