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1. Purchase/order processes (how you receive orders from UOW)
2. Payment processing (timeliness and correctness of payments received from UOW)
3. Faculty staff and those placing orders
4. Key decision makers
5. Problem resolution (response times and successful resolution)
6. Please rate the level of ethical practice and support received from UOW
7. Please rate your overall satisfaction with the current relationship between your organisation and the University of Wollongong
8. Please describe the area of support provided by your organisation (see note below)
If your organisation supports UOW activities, e.g. scholarships, projects, events, prizes, research etcetera, please respond to the following, on a scale of 1 – 5, as above
9. Level of involvement in the area of support
10. Level of acknowledgement for support provided
11. Communication and information about the support outcomes or impact
University of Wollongong is interested in hearing any additional comments you may have about process improvements, opportunities to work together more effectively or strategically or any positive feedback
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