Special Consideration

What is Special Consideration?

The student logs onto SOLS to enter a Special Consideration Application.

Students are only permitted to apply for special consideration for subjects in which they are currently enrolled or for which the session finished no more than five days previously. Their course status must be ACTIVE.

Special consideration application are submitted by the student to ARD along with anysupporting documentation (eg Doctor's Certificate). The documentation is verified by ARD and details of the dates the student was affected from/to are confirmed. ARD also enter a description of the illness or situation that requires special consideration.

An email is then sent to the Subject Co-ordinator advising them that there is a special consideration request waiting for a reply. If the student advises that no documentation will be provided, then an email is immediately sent to the Subject Co-ordinator.

How do I process a Special Consideration request?

The following message will be displayed at the top of the Class Roll screen:

* There are outstanding Special Considerations to be processed

The codes *SC or SC will appear under the Info column. The SC Update column shows the date the Special Consideration Application was entered on SOLS.

*SC - The special consideration needs to be actioned.
The documentation has been verified and you need to submit
a response.

SC - The special consideration does not need to be actioned. The documentation has been verified and a response has already been submitted.

From the Class Roll screen, click on the *SC link. A Special Consideration Summary screen will appear

To view details of a special consideration and/or submit a reply, please click on the Application Id number.

A Special Consdieration Details screen will appear. Complete the 'Reply' section and click Send Reply to return to the Special Consideration Summary. The reply will be sent to the student as a message on SOLS.